Terms & Conditions

Please read our terms and conditions carefully. By using the pages in this site, you agree to these terms and conditions. If you do not agree, you should not use this site. These terms and conditions may be changed or updated from time to time.

Minda Incorporated
ABN: 37 020 000 711
Trading address: 12 - 16 King George Ave, North Brighton SA 5048
Postal address: PO Box 5, Brighton 5048
Phone: 08 8422 6200


Unless otherwise indicated, all information contained in this web site is copyright © Minda Incorporated. All rights reserved. Apart from any use permitted under the Copyright Act 1968, you must not copy, frame, modify, transmit or distribute the material at this site without the consent of the copyright owner.

You may save a local copy or print a copy of material at this site for your own personal non-commercial use. However, you may not make any charge for such use and any commercial use is expressly prohibited. This means, for example, that you must not post material from this site to a local intranet site, or distribute the material for your own commercial purpose, without the copyright owner's permission.

For permission to use text information or photographs from this web site in a manner other than that stated above, please contact Minda Incorporated.

Unauthorised storage, in electronic or any other form, distribution, re-distribution or reproduction in any form, is forbidden.

The Minda Incorporated logo must not be downloaded, copied and or used for any purpose without the permission of Minda Incorporated. Please contact us for more information.


Information contained on www.mindainc.com.au is published in good faith. Every effort is made to ensure its accuracy. However, no responsibility is accepted by Minda Incorporated for any errors or omissions in this information, or for any loss or damage arising from its use.

Minda Incorporated does not warrant the accuracy, adequacy, reliability or completeness of the information and materials in this website and expressly disclaims liability for errors or omissions in such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

Material on this site comes from a variety of sources and authors, including staff members, volunteers, overseas partner organisations and Minda Incorporated members and supporters. Minda Incorporated does not necessarily endorse views expressed by contributors to this site.

This site contains links to external web sites. Minda Incorporated takes no responsibility for the content of such sites, nor do links to such sites imply endorsement of the views expressed by the organisations or individuals responsible for them. External links are provided for informational purposes only.

Information on the Minda Incorporated website, or those of any of its related, affiliated, or subsidiary units, is provided with the understanding that Minda Incorporated is not rendering professional advice or recommendations. You should not rely on any information on these pages to replace consultations with our qualified professionals to meet your individual needs.

What law governs this website?
Your use of this website and downloads from it, and the operation of these terms and conditions, shall be governed in accordance with the laws of Australia.


Terms of service
Minda Incorporated utilises a secure encrypted connection for the storage of any credit card numbers.

We utilise a secure payment gateway, operating on 256 AES encryption. This ensures high level protection of your personal and financial details as well as order particulars which are all encrypted as they are sent to and from your computer.

Order information including your name and address are only stored on our server for us to facilitate any customer service enquiries and deliveries.

Donations to Minda Incorporated of $2 and over may be tax deductible. This will be identified in the relevant appeal details online and will also appear on your tax receipt. Ongoing monthly donations are tax deductible and will be receipted at the end of the financial year.

One off donations will receive a receipt for the customer's copy upon transaction. For security purposes, the credit card details will not be stored by Minda Incorporated.

Monthly donations
Your account will be debited between the range nominated, the 4th to the 9th of each month, or the 18th to 23rd of each month. Debit retries may occur up to eleven working days after your nominated range. For recurring donations, a yearly tax invoice will be forwarded to you at the end of the financial year.

It is your responsibility to ensure that there are sufficient clear funds available in your account. You should check your account statement to verify that the amounts debited from your account are correct.

Changes and cancellations
We may vary details of your agreement or a direct debit request at any time by giving you at least 14 days written notice.

If you wish to cancel, defer or alter a debit payment you must notify us by calling 8422 6555 at least 5 working days before the next donation day.

Please provide details of your donation agreement, such as name, address, phone, date of birth etc. for ease of processing.

All prices referred to on this website are in Australian dollars only.

International currency terms
Please be advised that your donation will be converted to Australian Dollars. Please be aware of your local exchange rate at present and consider any recurring donations where the exchange rate may vary.

Refunds and complaints
All complaints, grievances and disputes will be treated seriously, quickly and in a timely manner, having due regard to procedural fairness and confidentiality. All parties are required to participate in the dispute resolution process in good faith.

If you believe that there has been an error with your donation, you should notify us directly on 8422 6555 and confirm that notice in writing or by email at fundraising@minda.asn.au as soon as possible so that we can resolve your query quickly.

Any issues should be directed to Minda Incorporated in the first instance so we can attempt to resolve the matter. If you are not satisfied with the outcome you can still refer it to your financial institution which will obtain details of the disputed transaction and may lodge a claim on your behalf.