Minda Rent Policy

The Minda Rent Policy provides important information to our Tenants, staff, and other stakeholders of how we assess rent for our Tenants. The Policy is reproduced in the Tenant Handbook.

Download Minda Tenant Handbook - currently under review
Download Minda Tenant Charter

Market Rent and Income Based Rent
There are two types of rent that can be applied to Minda tenants: Market Rent or Income Based Rent.

In doing so Minda will calculate the Rent applicable to a Tenant based on eligibility criteria and income, applying the Government of South Australia Community Housing Core Operating Policy – Rent Management Current Rent Framework for Community Housing Providers – Supported and Affordable Tenancies Policy; and using one of the two approved rent calculator systems.

Rental amount will be inclusive of all supplements and Commonwealth Rent Assistance.

Rent Reviews
The rental fee will be reviewed and adjusted in accordance with the Disability Support Pension increase.

Minda will undertake a general income assessment and rent review approximately every six (6) months for all Tenant(s). 

If the Tenant(s) does not provide information required to calculate their subsidised rent, Minda will charge full market rent until the requested information is received.

Minda must also review its market rents annually to make sure that the rate at which market rent is assessed is in line with current valuations of properties. If we have to adjust the market rent Tenant(s) will be given at least sixty (60) days’ notice in writing.

The Commonwealth Rent Assistance (CRA) is a non-taxable income supplement paid through Centrelink™ to individuals and families who rent in the private rental market, for example, Social Housing. It aims to address basic living costs by reducing the proportion of household income that is spent on housing. 7

The subsidised rent is based on a percentage of assessable household income, plus 100% of the household’s entitlement to CRA. This is subject to the qualification that the subsidised rent must not exceed market rent.

More information on CRA eligibility rules, including minimum rent amounts and maximum amounts of CRA payable for various income types, please visit the Centrelink™ website, www.humanservices.gov.au

Centrepay™
This is a free service for anyone receiving a Centrelink™ benefit.

Direct Debit or Electronic Funds Transfer
A direct debit or electronic funds transfer is Minda’s preferred method of payment. Alternative payment methods can be negotiated and established.

National Rental Affordability Scheme (NRAS) Tenant(s)
All Tenant(s) housed under the National Rental Affordability Scheme (NRAS) are required to participate in an annual eligibility review in order to receive a rebated rent. For Tenant(s) who lease under this program, their rent will not exceed 80% of the market rent.

Rent Arrears
If rent falls into arrears at any time, the Minda Tenancy Relation Officer will work with the Tenant(s) to set a repayment plan to catch up the money owing.

If the Tenant(s) do not contact Minda regarding their rent arrears, their tenancy may be at risk. If the arrears period is more than fourteen (14) days and contact has not been made with the Tenancy Relation Officer, ongoing tenancy will be reviewed and a Notice of Termination may be issued.

Rental Bonds
Minda may require Tenant(s) to pay a rental bond at the commencement of a tenancy.

If a bond is payable the maximum bond payable is equal to four (4) weeks market rent. If a Tenant(s) is unable pay the amount in full, they must discuss their situation with the Tenancy Relations Officer prior to signing their lease, as we can arrange for a payment plan.

All rental bond payments will be remitted to the Rental Bond Board (RBB) within the timeframes specified by the Residential Tenancies Act 1995 and/or the Residential Tenancies Regulations. 8

Water Usage
Minda as the landlord will bear the costs of all statutory rates, taxes, utilities and charges imposed in respect of the premises.

The Residential Tenancies Act 1995 states, ‘proprietor may require a resident to make a payment for water supply’.

The property contains water efficiency measures prescribed by the Regulations, and the water usage charged will not exceed the amount payable by the landlord.

The Tenant(s) will be responsible for the cost of any water over 136 kiloliters and will be proportioned to all Tenant(s) living in a shared accommodation arrangement.

Water usage charges will be identified separately on Tenant(s) statements and will need to be paid separately to rent. If a Tenant(s) is required to pay for water charges, Minda Community Housing Association will ensure that they receive the invoice no later than three (3) months after receipt of the account from the water supply company. Tenant(s) will have twenty one (21) days to pay the account. The invoice will state the amount due and payable and a copy of the account from the water authority will be provided to Tenant(s) for their records.

Smoke alarms
Minda properties are fitted with hard wired smoke alarms. It is the responsibility of the landlord (Minda) to replace the batteries in hard wired smoke alarms. It is then the responsibility of the tenant to replace the battery for the continuation of their tenancy. However, in circumstances where the tenant is physically unable to do so, then it is the responsibility of the landlord.

Smoke alarms are installed for tenant safety, please do not remove the battery or interfere with the smoke alarm for any reason.

Water Tanks
Some properties will have water tanks installed, either in-ground common tanks, in-ground individual tanks, above-ground common tanks or above-ground individual tanks.

The tanks collect rain water for use in gardens, toilets and laundries only. Water from these tanks in not intended for human or animal consumption. The tanks will be serviced on a regular basis.

Waste Management Services
Rubbish must be placed in the correct rubbish and recycling bins, as approved by the local council. The council will not collect rubbish placed in boxes or other containers.

If the bin goes missing during the tenancy, please contact the Minda to arrange to have it replaced.

Please ensure that rubbish and recycling bins are not placed across driveways.

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