Keeping all your records on file and accessible will save a lot of time and make it easier to get the support you need.

Find the following information and keep it in a central location and if possible, make copies:

• Birth certificate
• Original diagnosis details
• Medical reports
• Pathology results
• Therapy reports
• Medical and allied health receipts

It’s also important to keep an up-to-date list of phone numbers for medical contacts or anyone you’ll need in an emergency and post them in a place that is easy to find and access. Also, keep a copy with the above information.

When contacting government agencies, have your proof of identity, address and income information on-hand.