Countering isolation

Kahlim Conroy is one of our frontline staff members who are coping well with recent challenges due to the COVID-19 pandemic.

SILS North/North East manager Karen Negus says Kahlim “has stepped up and just gone with the flow, whatever gets thrown his way.”

Kahlim’s support leader role sees him involved with regular one-to-one client care as well as keeping up with the associated admin role.

“We have a good regular crew here who understand and accept the situation we find ourselves in with virus-related restrictions. It’s harder for the clients, who range from high-dependency through to quite self-sufficient,” Kahlim says.

The team have been assisted in their work by resources like Minda ASSIST Therapy’s client-focussed fact sheets.

“Every day, we also look for ways to ease the isolation factors that now exist. For example, we’ve been able to get out to currently unused soccer fields to kick a ball around for exercise and fresh air.

“We tap into online social and entertainment options for clients, depending on their interest and abilities. One of our clients used to love going to the cinema – so we’ve organised some regular Netflix movie time. Or we help them to access their favourite online games like Halo.”

This is an important time to look after the staff around you too, Kahlim says.

Six years ago, Kahlim left a role as operations manager for Harvey Norman to seek a profession that was directly linked to giving back to the community.

“This is exactly what I wanted, and it’s the best job I’ve ever had,” he says.